America Expresses Customer Service & Witches 🧙‍♀️

 You haven’t heard the last from me, Jamie.  I want my $80 credited back to my account.  It is my new policy when dealing with things like this, that I can be a real persistent pain in the ass.  If you don’t want to answer my emails forever (assuming you are a decent person and you don’t just stop replying) it would be much easier just to give me my $80.  

I wanted to add also that the first and only step available for contacting American Express Customer Service in my recent experience has been to chat with an online AI.  That was actually the easiest step in the whole experience of dealing with American Express Customer Service.  When I explained my issue to the AI assistant, it immediately deemed that I needed to talk to a human Customer Service representative and it transferred me.  From there, it was all downhill.  I hope Kaham enjoyed chatting with me online for over three hours yesterday only to in the end ultimately inform me that he was unable and did not have the authority to assist me with either of my two issues concerning my credit card.  Wow.  He was the middleman between the AI and any real Customer Support from the American Express credit card.  I was advised that I needed to call the specialist care team and Kaham gave me the number.  It took hours to obtain a number for American Express Customer Support, that could supposedly actually do anything.  I guess that’s my review of American Express Customer Service.  I will see how it goes from here.  I have to wait for an email from this specialist care team.

A message for Jamie:  Customers and potential customers of major credit cards like American Express deserve to know the details of what they can expect to receive in regard to Customer Support and resolution of issues with their credit card.  

 I guess I’m planning ahead. 

Hell with that $80 I could perhaps have gone for a reading at the witches nest and been allowed to enter the special little reading room. 😂 Then they will have received payment for having to do any necessary psychic energy cleansing of the room. 😂 No, I don’t really want to do that.  I have no idea what they charge for any kind of readings.  Maybe someday I will venture back into the witches nest, but not anytime soon.  Unless maybe they do something like having a witches tea gathering.  I must have Halloween on my mind.  I was always intrigued by Halloween.  My earliest memory of a Halloween is from when I was three years old, and I was dressed as a little witch.  I really believed that my six month old baby brother would be frightened of me as if a six month old baby, even knows what a witches is. 😂 My brother found my witchhood to be unremarkable.  I guess three year-old witches don’t look very frightening.  Maybe I am a late bloomer witch.  Maybe I can still be a witch.  Only a good one though.  Oh my.  I must be infected by some Halloween spirit! 🎃👻