Businesses Answering Calls With AI Systems

It is seriously frustrating when you make a phone call to a business and they make it extremely difficult to get help from a human being.  I answer all the questions that I can and keep requesting to speak with a human customer service representative because I am calling about something that the AI won’t be able to help me with, but the system will not connect me with a human being.  When there is a question that I can’t answer and I need assistance from a human being, the AI still will not allow this.  This is so screwed up and frustrating. 😠 People shouldn’t be unable to speak to an actual human being when they need some human assistance and request this.  Businesses shouldn’t have AI systems set up so that people are unable to get through and speak with an actual person. 😒

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